Supervising Police Dispatcher (FOR INTERNAL OR LAID-OFF EMPLOYEES ONLY)
SALARY DETAILS
$43.73 - $53.67 Hourly
APPLICATION FILING DATES
August 5, 2026 - August 24, 2026
INFORMATION ABOUT LAUSD
We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life. LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in our city.
LAUSD EMPLOYEES: Please be advised that all LAUSD employees must sign in to the GlobalProtect Virtual Private Network (VPN) in order to submit an application from an external network outside of an LAUSD location. For assistance with installing the GlobalProtect virtual network, please contact Information Technology Services at (213) 443-1300 or (213) 241-5200 or via their page at https://www.lausd.org/helpdesk
BENEFITS
Insurance: Paid premiums for your choice of several medical, dental, vision, and life insurance plans.
Retirement: Membership in the California Public Employee Retirement System (CalPERS).
Vacation: Full-time employees earn up to two weeks of paid vacation to start. Three weeks after five years of year-round paid service.
Paid Holidays: Up to 13 days.
DEPARTMENT OR SCHOOL SITE
The Los Angeles School Police Department (LASPD) was established in August of 1948 to create a safe and tranquil environment for the students, teachers and staff of the Los Angeles Unified School District. The men and women of the LASPD have accepted this duty with an unyielding commitment that has not wavered for over seven decades. The LASPD provides police services to the second largest school district in the nation. The department has operational jurisdiction of 710 square miles, 24 hours a day. The members of this vital department are responsible for the safety of all students and staff of this district. For more information about the Los Angeles School Police Department, please visit https://laspd.lausd.org/
JOB DUTIES/RESPONSIBILITIES
A Supervising Police Dispatcher supervises Senior Police Dispatchers and Police Dispatchers in monitoring intrusion alarm systems, dispatching District patrol units and local emergency service personnel, and relaying radio communications from the District's Police Communications Center to or from School Police officers and civilian safety personnel.
Typical duties include:
- Supervising, evaluating, training, and reviewing the work of the Senior Police Dispatchers and Police Dispatchers who are involved in monitoring intrusion alarm systems in schools and other sites, responding to two-way communications, and dispatching District patrol units, and advising other emergency response personnel such as law enforcement agencies, District, City, or County resources, fire departments, homeless outreaches, or medical and mental health units for support as needed.
- Developing and maintaining work schedules and backup coverage for Senior Police Dispatchers and Police Dispatchers to provide 24-hour coverage of the District’s Police Communications Center.
- Responding to telephone inquiries from school administrators and other District personnel relative to break-ins, fires, and problems with intrusion alarm systems; investigates and relays information related to malfunctioning alarm systems and other equipment to designated District personnel; and maintains related records.
- Analyzing computer malfunctions to determine what corrective actions are necessary and decides when to contact the Information Technology Services Division staff for computer repair.
- Using plot plans for alarm locations on school campuses and facilities to dispatch officers and maintains related files.
- Monitoring the maintenance of computers, alarm and radio consoles, and peripheral equipment, and maintains records of the computer maintenance.
- Developing a training program and trains Police Dispatchers and assigns confidential access codes to the Dispatchers for various levels of computer operation.
- Analyzing reports related to alarm intrusions, reported entries, patrol units dispatched, and computer registered alarm activities to detect problems in the alarm monitoring system; trends related to the intrusion alarm systems activities; and prepares statistical reports regarding Department communications systems.
- Assisting with the long-term planning for the Police Communications Center, which includes providing input towards the preparation and review of materials included in the standard operating procedures and guides used in training Police Dispatchers to operate alarm monitors, a computer console and peripheral equipment, and a two-way radio console.
- Coordinating with the watch Sergeant for alignment and consistency in overseeing the Police Communications Center.
- Maintaining an inventory and requests supplies necessary for the District Police Communications Center.
Note: This class description is not a complete statement of essential functions, responsibilities, or requirements. Entrance requirements are representative of the minimum level of knowledge, skill, and/or abilities. To the extent permitted by law, management retains the discretion to add or change typical duties of a position at any time, as long as such addition or change is reasonably related to existing duties. **To view the complete class description, visit us at Supervising Police Dispatcher - Class Description.
MINIMUM REQUIREMENTS
PROMOTIONAL STATUS IS REQUIRED
You must be a current or retired employee of LAUSD with 130 paid days in regular status in the Classified Service or permanent status in the Certificated Service or have been laid-off within the past 39 months from a regular, permanent LAUSD position in which you passed probation. Laid-off employees' eligibility as a promotional candidate expires at the end of their 39 month period; as such, laid-off employees applying for promotional career opportunities may not be eligible to complete the assessment process or may be removed from the employment eligibility list once their eligibility as a promotional candidate expires.
EDUCATION:
Graduation from high school or equivalent evidence of educational proficiency, preferably supplemented by courses in radio communications from an accredited college or university.
EXPERIENCE:
Three years of full-time experience involving the operation of a Computer-Aided Dispatch (CAD) radio communication system, a computerized alarm system monitor, and a two-way radio console. Supervisory experience in a related field is preferable.
SPECIAL:
• Appointment is subject to fingerprinting, a review of conviction record, and a background investigation.
• A valid driver’s license to legally operate a motor vehicle in the State of California and the use of private transportation, or the ability to utilize an alternative method of transportation.
• Willingness to work a flexible schedule, including any shift and day of the week, holidays, and weekends.
SPECIAL NOTES:
Must be able to respond to emergency calls after regularly assigned working hours.
SPECIAL PHYSICAL REQUIREMENTS:
• Oral and aural communication skills for two-way radio transmissions
• Ability to accurately type 5500 key strokes per hour
• Ability to sit for extended periods of time
• Ability to use a headset and the simultaneous usage of several computer keyboards and devices
NOTE: All entrance requirements must be met by the end of the filing period in order to move forward with the assessment process. To verify the education and experience requirement, transcripts, diplomas and/ or certifications must be presented at the time applications are screened. As such, you MUST upload your diploma/degree/certificates (i.e. scan or take a picture of your diploma/degree) or official transcripts to your candidate profile under “My Uploaded Documents.”
DESIRABLE QUALIFICATIONS
The ideal candidate for Supervising Police Dispatcher will have working knowledge of:
• Geographic area and locations of schools and offices in the District
• Principles of supervision and training
• Concepts of employee discipline
• Organization, operation, policies and procedures of the District School Police Department
• Terminology and codes used by police and emergency personnel
• Organizational hierarchy, key personnel, and respective responsibilities within the District
• Emergency procedures and safety practices implemented by the District
• Federal Communications Commission regulations pertaining to conversations permitted on twoway radio systems
• Characteristics and applicable history of a variety of district intrusion-alarm systems
• Various database systems including the District’s Computer-Aided Dispatching (CAD) system,
• the Justice Data Interface Controller, the National Crime Information Center, and the LAUSD
• My Integrated Student Information System
• Microsoft Word, Excel, and Outlook
The ideal candidate for Supervising Police Dispatcher will have the ability to:
• Organize and supervise the activities of employees dispatching police patrol units
• Exercise discretion in the handling of confidential information
• Communicate effectively and concisely, both orally and in writing
• Deal tactfully with District employees and the public over the phone
• Remain calm under pressure and in stressful situations
• Use a Computer-Aided Dispatching (CAD) system and Security Information Management System computer terminal for security alarm systems
• Read plot plans
• Work effectively with school administrators and other District personnel
• Conflict resolution methods and techniques
• Maintain accurate records
• Operate a computer
EMPLOYMENT SELECTION PROCESS
Please be sure to monitor your spam/junk folder so that important information, instructions, and deadlines regarding your application are not missed. Please also be sure to include correspondence from the lausd.net AND successfactors.com domains as approved senders to your email.
We anticipate receiving a number of well-qualified applicants for this position; therefore, there will be a competitive process. The hiring departments have requested that we proceed with the selection process in an expeditious and timely manner. To honor this request, we will be adhering to a preplanned employment assessment schedule.
The selection process MAY consist of one or more of the following: a Training and Experience Evaluation (T&E), a Written Test, Technical Project, Writing Project, and/or a Technical interview.
Application materials (your candidate profile, resume and supplemental questionnaire) will be evaluated in relation to the background, experience, and competencies identified for successful performance in this job. For this reason, it is highly recommended that your application materials clearly show all of your relevant background and specialized skills, knowledge, and abilities. For more information about the LAUSD employment assessment process, visit the ‘My LAUSD Career’ section of our website at https://www.lausdjobs.org.
The testing may be conducted remotely and/or in person, and all applicants will be required to submit a Candidate Confidentiality Form prior to testing. Failure to submit these forms before the given deadline will result in the withdrawal of your application from the selection process. Candidates who receive a failing score on any test module will NOT be eligible to move forward in the selection process.
APPLICATION PROCESS
IMPORTANT NOTE: Once you submit your application, you should receive an email message confirming that you successfully submitted your application. If you DO NOT receive this message on the same day you apply, it is likely that you did not submit your application.
DO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE APPLICATION?
Email us at helpmeapply@lausd.net
To find out whether the application deadline has been extended, visit the website at: https://www.lausdjobs.org. The Los Angeles Unified School District intends that all qualified persons shall have equal opportunities for employment and promotion. Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call (213) 241-3455 for more information. Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call (213) 241-3455 for more information.
If you have questions regarding these instructions or the selection process in general, please contact Monica Topete at monica.topete1@lausd.net.
ADDITIONAL POSTING INFORMATION
The Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination, harassment, intimidation, abusive conduct or bullying based on actual or perceived race or ethnicity, gender/sex (including gender identity, gender expression, pregnancy, childbirth, breastfeeding/lactation status and related medical conditions), sexual orientation, religion, color, national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code), ancestry, immigration status, physical or mental disability (including clinical depression and bipolar disorder, HIV/AIDS, hepatitis, epilepsy, seizure disorder, diabetes, multiple sclerosis, and heart disease), medical condition (cancer related and genetic characteristics), military and veteran status, marital status, registered domestic partner status, age (40 and above), genetic information, political belief or affiliation (unless union related), a person's association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance. For inquiries or complaints contact our Equal Opportunity Section, (213) 241-7685.
Selection and promotion are based on a competitive employment assessment process. Candidates who pass all parts of the assessment process are placed on a hiring (eligibility) list based on their assessment score. Hiring departments may make job offers to candidates on the top three ranks of the hiring list. Eligibility typically lasts for 12 months. The hiring list resulting from this assessment process may be used to fill open positions in related job classifications.
Follow us on:
https://twitter.com/lausdjobs
https://www.facebook.com/LAUSDjobs/
https://www.linkedin.com/groups/1997274
https://www.instagram.com/lausdjobs/