Director of Insurance & Claims
SALARY DETAILS
APPLICATION FILING DATES
Open: 10/14/2026
Open until we have received sufficient qualified applications.
INFORMATION ABOUT LAUSD
We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life. LAUSD is the second largest school district in the nation with an enrollment of nearly 522,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 65,000 individuals, making us one of the largest employers in our city.
LAUSD EMPLOYEES: Please be advised that all LAUSD employees must sign in to the GlobalProtect Virtual Private Network (VPN) in order to submit an application from an external network outside of an LAUSD location. For assistance with installing the GlobalProtect virtual network, please contact Information Technology Services at (213) 443-1300 or (213) 241-5200 or via their page (https://www.lausd.org/helpdesk).
DEPARTMENT OR SCHOOL SITE
BENEFITS
Insurance: Paid premiums for your choice of several medical, dental, vision, and life insurance plans.
Retirement: Membership in the California Public Employee Retirement System (CalPERS).
Vacation: 24 days annually.
Paid Holidays: 13 days.
JOB DUTIES/RESPONSIBILITIES
- Directs the activities of the Insurance and Claims staff, which include the administration of the following programs:
- District Property and Liability Insurance Coverage, Self-Insurance Program, Owner Controlled Insurance Program, Special Events Liability Insurance Coverage, Contract Insurance Compliance, Student Accident Insurance Program, Charter School Insurance Compliance, Employee Reimbursement Program, Restitution, Liability Claims, and the Equipment Replacement Fund.
- Directs and manages insurance and self-insurance programs such as fidelity, liability, property casualty, owner controlled insurance, and builder’s risk insurance.
- Oversees and participates in the analysis and implementation of risk-financing strategies, such as commercial insurance, self-insurance, captive insurance, and reinsurance, and recommends appropriate coverage, limits, retentions, attachment points, and risk transfer methods.
- Oversees insurance marketing, renewal, and procurement activities and evaluates, negotiates, and recommends insurance and risk-service providers in accordance with District procurement requirements and delegated authority.
- Selects and manages third-party claims administrators and other service providers that adhere to District standard processes, establishes performance standards, monitors contract compliance, service levels, program costs, and corrective actions, and recommends changes when warranted.
- Directs the review of professional services and other contracts for compliance, and coordinates analysis of indemnification language and risk provisions with the Office of General Counsel and other appropriate offices.
- Establishes, implements, and enforces contract insurance requirements, coverage standards, and exception/escalation procedures for all vendors, contractors, and other third parties.
- Directs and manages insurance policy renewals, coverage administration, claims reporting, and issuance of certificates of insurance and other insurance documentation necessary to preserve and evidence District coverage.
- Directly oversees and participates in claim strategy and settlement evaluations for severe, complex, and high exposure claims.
- Establishes claims performance standards and monitors claim inventories, reserve trends, litigation activity, claim duration, settlement outcomes, excess insurance reporting and recoveries through defined key performance indicators.
- Collaborates with representatives of other organizational units to implement policy, coordinate complex insurance and claims matters, and resolve operational problems (e.g. Office of Environmental Health and Safety, Office of General Counsel).
- Evaluates and approves claims, payments, designated expenditures, and recovery forfeitures, as needed, within the designated authority level.
- Develops and presents complex insurance, claims, actuarial, loss, and financial analyses as clear business recommendations for executive stakeholders.
- Performs related duties as assigned.
MINIMUM REQUIREMENTS
Education: Graduation from a recognized college or university with a bachelor’s degree, preferably with a major in risk management and insurance, finance, business or public administration, or a related field. An advanced degree in one of these fields is preferable.
Experience: Four years of management experience that includes policy and program development, implementation or administration, and contract negotiation or vendor management for a risk management program that includes commercial insurance, claims administration, risk finance, or insurance brokerage or underwriting. Two years of the required experience must include supervision. Experience working in a public or self insured organization with at least 1500 (one thousand five hundred) employees is preferable. Experience in OCIP administration, captive insurance, municipal risk pools, or reinsurance is preferable.
Special: Possession of professional certification as an Associate of Risk Management (ARM), Associate in Risk Management- Public Entities (ARM-P), Chartered Property Casualty Underwriter (CPCU) Associate in Claims (AIC), State of California Self Insured Administrator Certificate, and/or professional insurance certifications is preferable.
A valid driver’s license to legally operate a motor vehicle in the State of California and the use of a motor vehicle, or the ability to utilize an alternative method of transportation.
DESIRABLE QUALIFICATIONS
The ideal candidate for Director of Insurance and Claims is a strategic and technically grounded risk management leader with deep expertise in structuring, negotiating, and administering complex insurance and risk finance programs for large organizations. This leader possesses a comprehensive understanding of commercial insurance, captive programs, reinsurance and excess insurance structures, special events risk management, school district compliance, and claims administration, including oversight of third-party administrators (TPAs).
Given the District’s extensive capital improvement program and operational footprint, the ideal candidate will have demonstrated experience managing large construction risk programs, including Owner Controlled Insurance Programs (OCIP) or Contractor Controlled Insurance Program (CCIP), builder’s risk insurance, contractor risk management, and related claims. They understand how to strategically balance risk transfer, cost containment, and claims outcomes while protecting district assets and ensuring compliance with applicable laws, regulations, and District policies.
In addition, the ideal candidate is a collaborative and results-oriented administrator with a proven ability to lead professional staff, foster accountability, and build high-performing teams. They excel at managing large and complex claims portfolios, making sound decisions in challenging situations, and cultivating productive relationships with brokers, insurers, TPAs, legal counsel, contractors, and internal stakeholders. Through strong communication, strategic thinking, and operational excellence, this individual promotes a proactive culture of risk management and successfully advances the District’s risk, insurance, and claims objectives.
EMPLOYMENT SELECTION PROCESS
The selection process for this position will tentatively consist of the following: Technical Interview.
After applications are reviewed and determined to meet the minimum qualifications, qualified candidates will move on to the next phase of our selection process. Application materials (your candidate profile, resume, and supplemental questionnaire) will be evaluated in relation to the background, experience, and competencies identified for successful performance in this job. As such, please make sure that you describe in DETAIL your experience, education, and training that most closely relates to this position in your application.
We anticipate receiving a number of well qualified applicants for this role; therefore, there will be a competitive process. The hiring departments have requested that we proceed with the selection process in an expeditious and timely manner. To honor this request we will be adhering to a pre-planned employment assessment schedule. If you are unable to participate in this employment assessment process at this time, we encourage you to visit our website at http://www.lausdjobs.org periodically to check for the next recruitment and apply again.
Please be sure to include correspondence from @lausd.net AND @successfactors.com as an approved sender so that messages aren't accidentally placed into your spam/junk e-mail folder. ALL notifications regarding this recruitment will be sent via email.
For more information about the LAUSD employment assessment process, visit the hiring process section of our website at http://www.lausdjobs.org.
APPLICATION PROCESS
DO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE APPLICATION?
Email us at helpmeapply@lausd.net. To find out whether the application deadline has been extended, visit the website at http://www.lausdjobs.org. The Los Angeles Unified School District intends that all qualified persons shall have equal opportunities for employment and promotion.
Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call (213) 241-3455 for more information.
If you have any other questions, you may contact the HR Specialist in charge at katie.wong@lausd.net.
ADDITIONAL POSTING INFORMATION
The Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination, harassment, intimidation, abusive conduct or bullying based on actual or perceived race or ethnicity, gender/sex (including gender identity, gender expression, pregnancy, childbirth, breastfeeding/lactation status and related medical conditions), sexual orientation, religion, color, national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code), ancestry, immigration status, physical or mental disability (including clinical depression and bipolar disorder, HIV/AIDS, hepatitis, epilepsy, seizure disorder, diabetes, multiple sclerosis, and heart disease), medical condition (cancer related and genetic characteristics), military and veteran status, marital status, registered domestic partner status, age (40 and above), genetic information, political belief or affiliation (unless union related), a person's association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance.
For inquiries or complaints contact our Equal Opportunity Section, (213) 241-7685. Selection and promotion are based on a competitive employment assessment process.
Candidates who pass all parts of the assessment process are placed on a hiring (eligibility) list based on their assessment score. Hiring departments may make job offers to candidates in the top three ranks of the hiring list. Eligibility typically lasts for 12 months. The hiring list resulting from this assessment process may be used to fill open positions in related job classifications.
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