Network Systems Technician I
Published Date: Jan 9, 2025
Location: US
Company: Los Angeles Unified School District
SALARY DETAILS
$47.00 - $57.75 Hourly
APPLICATION OPEN DATE
1/09/25
INFORMATION ABOUT LAUSD
We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life.
LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in our city.
PROJECT
A Network Systems Technician I performs basic installation, troubleshooting, configuration, and repair of networks and telecommunication systems, including analog, digital, and Internet Protocol (IP) technologies.
BENEFITS
Insurance: Paid premiums for your choice of several medical, dental, vision, and life insurance plans. Retirement: Membership in the California Public Employee Retirement System (CalPERS).
Vacation: Full-time employees earn up to two weeks of paid vacation to start. Three weeks after five years of year-round paid service.
Paid Holidays: Up to 13 days.
JOB DUTIES/RESPONSIBILITIES
- Performs repairs, maintenance, configurations, modifications, and replacements of network and IP related Telecommunication Systems or defective parts.
- Configures, diagnoses, and repairs network and telecommunication services, on wired and wireless systems and IP-based transitions
- Troubleshoots and corrects inter and intranet connectivity issues utilizing network and communication management systems and tools.
- Provides support of Cisco or other Voice over IP system or cloud solutions, such as Cisco Call Manager or Amazon call center.
- Provides remote support or travels to various worksite locations to provide on-site technical assistance and support including transportation of equipment as needed.
- Conduct site surveys and onsite assessments of networks and IT systems.
- Repairs and maintains network and converged system cabling.
- Maintains records and ensures accuracy of equipment changes, inventory, and reports.
- Interacts with other groups and outside vendors to resolve problems.
- Assists staff and service providers in diagnosing and resolving issues.
- Monitors activities and performance of networked devices and telecommunications systems components and produces relevant reports as needed.
- Reviews reports, configuration templates, and circuit diagrams to facilitate system installations and repairs.
MINIMUM REQUIREMENTS
EDUCATION
Graduation from high school or evidence of equivalent educational proficiency, preferably supplemented by college level courses in network engineering, computer science, telecommunications management or a related field.
EXPERIENCE
Two years of experience in the monitoring or maintenance and repair in any one of the following areas: local and wide area networks; modern telecommunication systems and related equipment; or computer hardware and software. A bachelor's degree in network engineering, computer science, telecommunications management, or a related field may be substituted for one year of the required experience.
SPECIAL
Cisco Certified Network Associate (CCNA) certification or equivalent or higher is required and must be kept valid during the term of employment.
A valid driver’s license to legally operate a motor vehicle in the state of California and the use of a motor vehicle.
SPECIAL NOTES
Employees in this class may be subject to call at any hour.
This class description, is not a complete statement of essential functions, responsibilities, or requirements. Entrance requirements are representative of the minimum level of knowledge, skill, and/or abilities. To the extent permitted by law, management retains the discretion to add or change typical duties of a position at any time, as long as such addition or change is reasonably related to existing duties.
DESIRABLE QUALIFICATIONS
The ideal candidate for this position is a highly motivated independent thinker who can manage multiple incidents and meet various deadlines. They work efficiently with minimal supervision and are knowledgeable with various wireless protocols, network infrastructure, and design principles of local area and wide area networks. The ideal candidate will have strong analytical skills and is apt at solving problems related to hardware and software systems. They have superior customer service skills, can communicate effectively verbally and in writing, and cultivates effective working relationships with vendors and stakeholders.
Special Physical Requirement
Safely lift and carry tools and materials weighing up to 50 pounds
EMPLOYMENT SELECTION PROCESS
The tentative assessment plan includes a writing project with a technical interview.
We anticipate receiving a number of well qualified applicants for this position; therefore, there will be a competitive process. The hiring departments have requested that we proceed with the selection process in an expeditious and timely manner. To honor this request we will be adhering to a pre-planned employment assessment schedule. We encourage you to check your emails regularly for notifications. If you are unable to attend the scheduled dates, please note that we cannot guarantee alternate testing dates.
Please be sure to include correspondence from @lausd.net and @successfactors.com as an approved sender so that messages aren't accidentally placed into your spam/junk e-mail folder.
For more information about the LAUSD employment assessment process, visit our website at https://careers.lausd.org.
APPLICATION PROCESS
DO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE APPLICATION? Email us at helpmeapply@lausd.net
To find out whether the application deadline has been extended, visit the website at: http://www.lausdjobs.org. The Los Angeles Unified School District intends that all qualified persons shall have equal opportunities for employment and promotion.
Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call (213) 241-3455 for more information.
ADDITIONAL POSTING INFORMATION
The Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination, harassment, intimidation, abusive conduct or bullying based on actual or perceived race or ethnicity, gender/sex (including gender identity, gender expression, pregnancy, childbirth, breastfeeding/lactation status and related medical conditions), sexual orientation, religion, color, national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code), ancestry, immigration status, physical or mental disability (including clinical depression and bipolar disorder, HIV/AIDS, hepatitis, epilepsy, seizure disorder, diabetes, multiple sclerosis, and heart disease), medical condition (cancer related and genetic characteristics), military and veteran status, marital status, registered domestic partner status, age (40 and above), genetic information, political belief or affiliation (unless union related), a person's association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance.
For inquiries or complaints contact our Equal Opportunity Section, (213) 241-7685.
Selection and promotion are based on a competitive employment assessment process. Candidates who pass all parts of the assessment process are placed on a hiring (eligibility) list based on their assessment score. Hiring departments may make job offers to candidates on the top three ranks of the hiring list. Eligibility typically lasts for 12 months. The hiring list resulting from this assessment process may be used to fill open positions in related job classifications.
Follow us on:
https://www.facebook.com/LAUSDjobs/