Network Systems Engineer

SALARY DETAILS

APPLICATION FILING DATES

INFORMATION ABOUT LAUSD

We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring
vision of the future for all of our students as they venture forward on their journey as lifelong learners.
Here, you will have the opportunity to exercise your potential in a role supporting the business of
education. Our work directly contributes toward the goal of ensuring that our students graduate ready for
the world – ready to thrive in college, career and life. LAUSD is the second largest school district in the
nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with
over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of
the largest employers in our city.

LAUSD EMPLOYEES: Please be advised that all LAUSD employees must sign in to the GlobalProtect
Virtual Private Network (VPN) in order to submit an application from an external network outside of an
LAUSD location. For assistance with installing the GlobalProtect virtual network, please contact
Information Technology Services at (213) 443-1300 or (213) 241-5200 or via their page
(https://www.lausd.org/helpdesk)

BENEFITS

Insurance: District paid premiums for your choice of several medical, dental, and vision for you and your
dependents; and life insurance plans

Retirement: Membership in the California Public Employee Retirement System (CalPERS).
Vacation: Full-time employees earn up to two weeks of paid vacation. Three weeks after five years of
year-round paid service.

Paid Holidays: Up to 13 days. NOTE: Positions in this job classification may be offered on a 10 or 11
month basis - salary and paid time off for 10 or 11 month positions will be adjusted accordingly.

JOB DUTIES/RESPONSIBILITIES

The following list includes the essential job duties/responsibilities of this classification:

Performs incident response for core network and telecommunications systems and services by routinely auditing and reconfiguring all systems and coordinating with vendors as needed.

Generates reports using network management and monitoring systems to identify, analyze, and remedy root cause of issues.

Analyzes capacity usage and regularly makes projections to ensure appropriate bandwidth is established for school sites.

Communicates and ensures version updates to school and office network systems and applies routine changes to core network applications.

Audits and validates request fulfillment for schools and office network systems to assess if appropriate action was taken and to assess the impact of actions on other systems and devices.

Participates in cross-functional team meetings to identify issues with service delivery and recommends solutions.

Creates operational diagrams and workflows to identify activities and order of implementation required for resolution.

Documents and performs all routine changes using service management tools (e.g. VitalQIP, CallManager, Clearpass,etc,) required for upgrades and configuration changes.

Communicates any changes made and the impact of these changes at change management meetings.

Performs acceptance testing of newly transitioned school and office systems and services to ensure compliance with configurations and standards.

Assists higher level staff with core network and telecommunications systems upgrades and utilizes operational expertise to assist with configuration and automation projects.

Performs research and provides technical training to lower level and other IT support staff, including written procedures and reference documentation.

Assists with testing and developing network programmability scripts to automate interaction between network and telecommunications systems.

Audits and creates reports of network assets using automation tools, creates alerts for network software and licensing violations, and works with other departments to enforce accuracy of network asset management.

To see the complete class description for this position, visit us at https://careers.lausd.org/

MINIMUM REQUIREMENTS

Education:
Graduation from a recognized college or university with a bachelor’s degree in data communications, network engineering, computer science, information systems, electrical engineering, mathematics, telecommunications management, or a related field. 

Qualifying experience in addition to that listed below, may be substituted for the required education on a year-to-year basis provided that the requirement of a high school diploma or equivalent is met.

Experience:
Four years of experience maintaining and supporting large-scale enterprise or service provider network infrastructures and services in the areas of LAN and WAN, Data Center Network, Internet, voice and converge services or Wired and wireless services. Two years of the aforementioned experience must have been in a position where issues were escalated to them by lower-level staff to be resolved.

Special Notes:
A valid driver's license to legally operate a motor vehicle in the State of California and use of a motor vehicle. 
A minimum of one of the certifications listed below is required:
Cisco Certified Network Professional (CCNP)
Cisco Certified Voice Professional (CCVP)
Cisco advanced certifications (such as CCIE), or equivalent are preferable.

DESIRABLE QUALIFICATIONS

The ideal candidate would have the knowledge of:
VoIP, QoS, SIP, video conferencing, and video streaming
LAN/WAN internetworking
Wi-Fi, Cisco and Aruba Technology
IEEE 802.x networking standards
Cisco and Aruba WLAN technologies
IP Multicasting and troubleshooting
Cisco routers and HP, Alcatel, Cisco switches
Protocols including TCP/IP, OSPF, BGP, NetBIOS, DHCP, LDP, MBGP, MPLS, NAT64, IPv6, OSPFv3, TFTP, HTTP, and IPsec
IP classes, subnets, multicasts, and NAT
Network analysis tools
LAN/WAN network design, integration, and implementation
Principles of LAN/WAN/multimedia network design, traffic engineering, network security administration, encryption technologies, software, and applications
Valcom IP solutions
ITIL service lifecycle management best practices
Basic project management concept

The ideal candidate would also have the ability to:
Install, configure, and provide continuous improvement recommendations for wired, wireless, and convergence services
Integrate multivendor voice services
Utilize data analytic tools to improve service quality and performance
Write or code basic or simple scripts to automate and improve processes
Work well under pressure and manage multiple projects simultaneously
Produce and maintain documentation of network implementations
Prioritize and successfully complete tasks in a timely manner
Analyze and interpret materials and problems involving rules, procedures, documentation, and related matters
Maintain effective working relationships with District personnel and representatives of manufacturers, vendors, contractors and other organizations
Communicate complex technical presentation in layman's term to non-technical personnel
Assists with the procurement process for purchasing network equipment and coordinate with technical staff involved with network services related projects.

EMPLOYMENT SELECTION PROCESS

The selection process for this position will tentatively consist of the following: Technical Project and Technical Interview. 

Please be sure to include correspondence from @lausd.net and @successfactors.com as approved senders so that messages aren't accidentally placed into your spam/junk e-mail folder. For more information about the LAUSD employment assessment process, visit the 'My LAUSD Career' section of our website at http://www.lausdjobs.org. If you have any questions please contact Lewis Kwong at lapwai.kwong@lausd.net. 

APPLICATION PROCESS

DO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE APPLICATION? Email us at helpmeapply@lausd.net

To find out whether the application deadline has been extended, visit the website at:
http://www.lausdjobs.org . The Los Angeles Unified School District intends that all qualified persons shall have equal opportunities for employment and promotion. Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call (213) 241-3455 for more information.

ADDITIONAL POSTING INFORMATION

The Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination, harassment, intimidation, abusive conduct or bullying based on actual or perceived race or ethnicity, gender/sex (including gender identity, gender expression, pregnancy, childbirth, breastfeeding/lactation status and related medical conditions), sexual orientation, religion, color, national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code), ancestry, immigration status, physical or mental disability (including clinical depression and bipolar disorder, HIV/AIDS, hepatitis, epilepsy, seizure disorder, diabetes, multiple sclerosis, and heart disease), medical condition (cancer related and genetic characteristics), military and veteran status, marital status, registered domestic partner status, age (40 and above), genetic information, political belief or affiliation (unless union related), a person's association with a person or group with one or more of these actual or
perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance. For inquiries or complaints contact our Equal Opportunity Section, (213) 241-7685.

Selection and promotion are based on a competitive employment assessment process. Candidates who pass all parts of the assessment process are placed on a hiring (eligibility) list based on their assessment score. Hiring departments may make job offers to candidates on the top three ranks of the hiring list. Eligibility typically lasts for 12 months. The hiring list resulting from this assessment process may be used to fill open positions in related job classifications.

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