Network Operations Center Analyst

SALARY DETAILS

APPLICATION FILING DATES

May 21, 2025- June 5 2025

INFORMATION ABOUT LAUSD

We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life.

LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in our city.

LAUSD EMPLOYEES: Please be advised that all LAUSD employees must sign in to the GlobalProtect  Virtual Private Network (VPN) in order to submit an application from an external network outside of an  LAUSD location. For assistance with installing the GlobalProtect virtual network, please contact  Information Technology Services at (213) 443-1300 or (213) 241-5200 or via their page  (https://www.lausd.org/helpdesk)

DEPARTMENT OR SCHOOL SITE

The District's Information Technology Division (ITD) has 600+ staff members, including programmers, network engineers, project managers, and administrative staff - all of whom provide support to the schools and LAUSD's business/functional units in a professional, forward-thinking, and challenging environment. Technologies supported range from personal systems to enterprise-wide systems and applications.

BENEFITS

Insurance: Paid premiums for your choice of several medical, dental, vision, and life insurance plans. Retirement: Membership in the California Public Employee Retirement System (CalPERS). Vacation: Full-time employees earn up to two weeks of paid vacation to start. Three weeks after five years of year-round paid service. Paid Holidays: Up to 13 days.

JOB DUTIES/RESPONSIBILITIES

-Monitors network activities, networked devices and selected systems components.

-Reports problems such as digital connection circuits and equipment failures to the appropriate engineers and managers.

-Participates in the reporting and configuration of network monitoring tools.

-Reports complex network problems to the Network Operations Center Engineers, Network Engineers, and higher-level technical support staff upon detection.

-Performs related duties as assigned.

MINIMUM REQUIREMENTS

Education: Graduation from high school or evidence of equivalent educational proficiency, preferably supplemented by college level courses in computer science.

Experience: Two years of experience monitoring networks. Experience working in a Network Operations Center is highly preferable.

Special: Network+ certification

Cisco Certified Network Associate (CCNA) certification is preferable.

Possession of a valid Cisco Certified Network Associate (CCNA) certification may be substituted for the required Network+ certification.

DESIRABLE QUALIFICATIONS

The ideal candidate would have the knowledge of:
• Standard network and systems monitoring procedures
• Standard network and systems monitoring and configuration tools
• Primary fault management automation
• TCP/IP networking, routing, and routed network fundamentals
• Computer systems architecture

• Windows system administration
• Basic data communications

The ideal candidate would also have the ability to:
• Describe network problems in understandable terms
• Monitor network activities
• Monitor selected network system components
• Assist in configuration of network monitoring tools
• Identify problems in the configuration of network monitoring tools
• Maintain effective relationships with District personnel
• Communicate effectively both orally and in writing
• Manage multiple concurrent tasks

EMPLOYMENT SELECTION PROCESS

The selection process for this position will tentatively consist of the following: Technical Project and Technical Interview

Please be sure to include correspondence from @lausd.net as an approved sender so that messages aren't accidentally placed into your spam/junk e-mail folder.  We anticipate receiving a number of well qualified applicants for this position; therefore, there will be a competitive process. The hiring departments have requested that we proceed with the selection process in an expeditious and timely manner. To honor this request we will be adhering to a pre-planned employment assessment schedule. If you cannot make the assessment dates, we encourage you to visit our website, http://www.lausdjobs.org periodically to check for the next recruitment and apply again.

For more information about the LAUSD employment assessment process, visit the hiring process section of our website at http://www.lausdjobs.org.

APPLICATION PROCESS

DO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE APPLICATION?

Email us at helpmeapply@lausd.net To find out whether the application deadline has been extended, visit the website at: http://www.lausdjobs.org .

The Los Angeles Unified School District intends that all qualified persons shall have equal opportunities for employment and promotion.

Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call (213) 241-3455 for more information.

If you have any other questions, you may contact the HR Specialist in charge at adela.kaiser@lausd.net

ADDITIONAL POSTING INFORMATION

The Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination, harassment, intimidation, abusive conduct or bullying based on actual or perceived race or ethnicity, gender/sex (including gender identity, gender expression, pregnancy, childbirth, breastfeeding/lactation status and related medical conditions), sexual orientation, religion, color, national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code), ancestry, immigration status, physical or mental disability (including clinical depression and bipolar disorder, HIV/AIDS, hepatitis, epilepsy, seizure disorder, diabetes, multiple sclerosis, and heart disease), medical condition (cancer related and genetic characteristics), military and veteran status, marital status, registered domestic partner status, age (40 and above), genetic information, political belief or affiliation (unless union related), a person's association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance.

For inquiries or complaints contact our Equal Opportunity Section, (213) 241-7685. Selection and promotion are based on a competitive employment assessment process.

Candidates who pass all parts of the assessment process are placed on a hiring (eligibility) list based on their assessment score. Hiring departments may make job offers to candidates on the top three ranks of the hiring list. Eligibility typically lasts for 12 months. The hiring list resulting from this assessment process may be used to fill open positions in related job classifications.

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