Enterprise Cloud Administrator
Published Date: Jan 2, 2025
Location: US
Company: Los Angeles Unified School District
SALARY DETAILS
APPLICATION FILING DATES
Application open date: 1/2/2025
Application close date: 1/17/2025
INFORMATION ABOUT LAUSD
We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life. LAUSD is the second largest school district in the tion with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educatiol centers, and we employ over 74,000 individuals, making us one of the largest employers in our city.
LAUSD Employees: Please be advised that all LAUSD employees must sign in to the GlobalProtect Virtual Private Network (VPN) in order to submit an application from an external network outside of an LAUSD location. For assistance with installing the GlobalProtect virtual network, please contact Information Technology Services at(213) 443-1300 or (213) 241-5200.
DEPARTMENT OR SCHOOL SITE
The district has 600+ staff members, including programmers, network engineers, and administrative staff - all of whom provide support to the Schools and most District offices in a professional, forward thinking, and challenging environment. Technologies supported range from personal systems to enterprise-wide systems and applications.
PROJECT
In LAUSD's Information Technology Services, an Enterprise Cloud Administrator is responsible for the operational design, development, planning, and implementation of the District’s enterprise IT infrastructure, cloud deployments and related collaboration and messaging platforms.
BENEFITS
Insurance: District paid premiums for your choice of several medical, dental, and vision for you and your dependents; and life insurance plans.
Retirement: Membership in the California Public Employee Retirement System (CalPERS).
Vacation: 24 days each year.
Paid Holidays: Up to 13 days.
JOB DUTIES/RESPONSIBILITIES
- Plans, designs, implements, maintains, supports, installs, configures, and troubleshoots the District’s enterprise IT infrastructure, cloud based e-mail and collaboration/messaging platforms (Office 365/Google Applications), related cloud deployments, and monitoring systems.
- Monitors, maintains, and updates configurations for Office 365, Google applications and related platforms.
- Implements and manages policies and procedures for the District’s enterprise IT infrastructure, email, Office 365/Google Applications, and related cloud deployments and monitoring systems.
- Manages computer and storage resources for enterprise cloud infrastructure and deployments.
- Designs solutions in accordance with cloud architectural standards to meet the requirements of customers.
- Designs, implements and maintains cloud-based disaster recovery operations and procedures.
- Monitors and corrects all messaging operations.
- Plans, coordinates, and executes scheduled and unscheduled systems maintenance.
- Develops and maintains cloud systems architecture and operations documentation.
- Manages, configures and maintains access controls using Role Based Access Control (RBAC) in Active Directory, Azure Active Directory, Microsoft 365, Google, and other cloud services.
- Monitors email systems and takes preemptive actions to prevent, detect and remediate business email compromise and related threats.
- Maintains effective working relationships with District service providers.
- Manages the District’s Enterprise cloud platforms, including Azure, AWS, and Google Cloud.
- Plans, tests, and executes cloud service security hardening policies and procedures.
- Configures and installs common software packages and server services.
- Oversees system testing, certification, and product lifecycle management.
- Serves as a technical resource for cloud platform users.
- Performs related duties as assigned.
MINIMUM REQUIREMENTS
Education: A bachelor’s degree from a recognized college or university with a major in mathematics, computer science, information systems, engineering, or a related field. Additional qualifying experience may be substituted for the required education on a year for year basis provided that the requirement of a high school diploma or equivalent is met.
NOTE: You MUST upload your degree (i.e. scan or take a picture of your degree) or official transcripts to your candidate profile, under “Other Documents.”
Experience: Five years of experience with the administration, installation, implementation, configuration, and ongoing maintenance of enterprise infrastructure, cloud deployments, or cloud collaboration and messaging platforms; including at least two years of the aforementioned experience for a system that serves at least 5,000 e-mail users daily. Three years of supervisory or management experience is preferred.
Special:
A valid driver’s license to legally operate a motor vehicle in the State of California and the use of private transportation, or the ability to utilize an alternative method of transportation.
Microsoft Azure Administrator Associate, Microsoft Messaging Administrator Associate, Microsoft Windows Server Hybrid Administrator Associate, AWS SysOps Administrator, or equivalent certification is preferred.
SPECIAL NOTES
Employees in this class are subject to the reporting requirements of the District’s Conflict of Interest Code.
IMPORTANT NOTE: Candidates who have completed college or university course work at an institution in a country other than the United States, must obtain a complete evaluation of foreign transcripts and degrees. The original of this degree evaluation must be presented. For more information on Foreign Transcript Evaluation please visit https://achieve.lausd.net/Page/7876.
DESIRABLE QUALIFICATIONS
The ideal candidate would have extensive experience in designing, developing, and implementing enterprise IT infrastructure cloud solutions and online collaboration/messaging platforms. This candidate would play a strategic, hands-on role, aligning with the District's IT and cloud initiatives to support secure, efficient, and reliable operations in line with the organization's strategic direction.
The ideal candidate would have the knowledge of:
- Azure, AWS, and/or Google cloud infrastructure
- Enterprise cloud email systems, including Microsoft Office 365 and Gmail
- Exchange directory synchronization, email routing, and email security
- Active Directory, Azure AD, ADFS, and other cloud identity services
- Domain Name System (DNS), DCHP
- Microsoft Windows Server and Linux-based operating systems
- VMware and other virtualization hypervisors
- Landing zone design, deployment, and automation.
- Server security policies including, but not limited to, encryption, authentication, PKI certificates, access controls, patching, network segmentation, intrusion detection, local firewalls
- Proactive monitoring and server orchestration tools such as BMC TrueSight Operations Manager, AppDynamics, Microsoft Monitoring Agent
- Enterprise cloud back-up and recovery systems such as Google Actifio, Veeam, and Commvault
- Enterprise cloud disaster recovery systems such as VMWare VCDR, Azure Site Recovery, and Zerto
- Enterprise endpoint protection software such as Microsoft Defender, Sentinel One, and Crowdstrike
- Cloud storage including Microsoft Azure , AWS, and Google Cloud
- Platform as a Service (PaaS), Infrastructure as a Service (IaaS), Software as a Service (SaaS) and other related cloud technologies
- E-mail clients including Microsoft Outlook and web-mail interface
The ideal candidate will also have the ability to:
- Maintain, support, and troubleshoot Windows and Linux servers, including, performance protocols, and related security
- Manage and maintain cloud solutions and hybrid cloud solutions
- Analyze and solve complex server hardware, software, and network dependency issues
- Prepare clear and concise reports with technical documentation
- Maintain effective working relationships with District personnel
- Provide on-call and off-hours system support
EMPLOYMENT SELECTION PROCESS
The selection process for this position will tentatively consist of the following: Technical Interview.
This recruitment will utilize Selective Certification which will be assessed in the Technical Interview. Selective Certification is a hiring department's ability to select candidates beyond the top three ranks if they possess specialized expertise in the following areas:
1. Five years of professional experience in administering, installing, implementing, configuring, and maintaining email platforms and/or Identity and Access Management (IAM) systems within cloud environments, including experience with identity governance, role-based access control (RBAC), and user lifecycle management.
and/or
2. Five years of professional experience in administrating, installing, implementing, configuring, and maintaining cloud infrastructure in Azure, AWS, and/or Google Cloud.
AFTER your application has been reviewed and qualified for meeting the entrance requirements, you may receive a link with the option to answer questions regarding the selective certifications above.
This is a competitive process as we anticipate a number of well qualified candidates for this recruitment. Please make sure that you describe in DETAIL, your experience, education, and training that most closely relates to this position in the on-line application. In your application you may include a professional resume, but it will NOT be in lieu of a detailed application. Additionally, please attach your unofficial college transcript demonstrating you meet the EDUCATION requirement (refer to the Minimum Requirements section). Please be sure to include correspondence from @lausd.net and and @successfactors.com as an approved sender so that messages aren't accidentally placed into your spam/junk e-mail folder. For more information about the LAUSD employment assessment process, visit the 'My LAUSD Career' section of our website at http://www.lausdjobs.org.
APPLICATION PROCESS
ADDITIONAL POSTING INFORMATION
The Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination, harassment, intimidation, abusive conduct or bullying based on actual or perceived race or ethnicity, gender/sex (including gender identity, gender expression, pregnancy, childbirth, breastfeeding/lactation status and related medical conditions), sexual orientation, religion, color, national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code), ancestry, immigration status, physical or mental disability (including clinical depression and bipolar disorder, HIV/AIDS, hepatitis, epilepsy, seizure disorder, diabetes, multiple sclerosis, and heart disease), medical condition (cancer related and genetic characteristics), military and veteran status, marital status, registered domestic partner status, age (40 and above), genetic information, political belief or affiliation (unless union related), a person's association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance. For inquiries or complaints contact our Equal Opportunity Section, (213) 241-7685.
Selection and promotion are based on a competitive employment assessment process. Candidates who pass all parts of the assessment process are placed on a hiring (eligibility) list based on their assessment score. Hiring departments may make job offers to candidates on the top three ranks of the hiring list. Eligibility typically lasts for 12 months. The hiring list resulting from this assessment process may be used to fill open positions in related job classifications.
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